Posts Tagged ‘apple’

Well we will find out if Apple’s warrenty is worth Squat tomorrow

Posted: October 22, 2009 by datechguy in personal, tech
Tags: , ,

I have not owned any apple machine since the mid 80, but my son when faced with the choice of a Vista machine or an Apple my kid choose the Macbook for about $1500, much more than any computer I ever picked up. He purchased the extended warrenty that boosted the cost up to $1700

Tonight my son was looking up some grades in his macbook when he finished he shut it down and closed it, no big deal. When he opened it up about 35 minutes later he found to his shock that the screen was cracked from top to bottom.

As the Apple service line is closed we will give them a ring tomorrow. The closest Apple store is in Natick so we will find out just how good the service and the Warranty is for Apple machines.

We will see if the Apple service lives up to their reputation. Either way I’ll let you know.

There goes Apple acting like a business again.

Posted: June 18, 2009 by datechguy in tech
Tags: ,

If this was Microsoft then it would be considered an example of an evil greedy corporation trying to maximize profit:

The Palm Pre has been riding fairly high on a wave of publicity since its launch just a few weeks ago, so much so that Apple seems to have decided that it might be prudent to take a little wind out of the smartphone’s sails by announcing that, although the new device’s claim to be able to seamlessly synch with Apple’s iTunes store may be true at the moment, that may not be the case for very much longer. Sound a little draconian? Sure enough, but business is business

Now I don’t have an issue with Apple behaving like a corporation trying to maximize profit, it’s their company. It just drives me crazy when people act like Microsoft is the source of all evil when they do the same thing. Apple is a business, it has always been a business and anyone who thinks it is some kind of altruistic non profit is deluding themselves.

Via Glenn.

I thought apple was the company of the people?

Posted: April 28, 2009 by datechguy in tech
Tags: ,

I think that Apple might actually be a business out for profit:

Reports of cracked hinges on the laptop are nothing new, but we always assumed Apple would eventually ‘fess up to the problem and comp those repairs. Sadly, that doesn’t seem to be the case, and we just got another report of a hapless MacBook Air owner who has a broken hinge that Apple says will cost $800 to repair, despite the fact the laptop is under warranty. Our own MacBook Air Rev. A had the exact same problem — the hinge becomes loose over time, then suddenly catches and cracks from normal use, it’s not from undue stress — and Apple did the repair for free, but only after we escalated the issue to a manager, who let us know how very nice of them that was. From reading various reports, that seems the exception to Apple’s repair policy, which lists this sort of damage as “accidental,” and we’re wondering how widespread this issue may be.

This would make a very interesting Mac vs PC counter ad.

Via Glenn.

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