Posts Tagged ‘misc’

A needed laugh but a good question

Posted: December 5, 2008 by datechguy in employment, Hiwired
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One of the pleasures of having a new blog is getting the initial comments meaning someone is bothering to read you.

One comment to this post got me actually laughing, I posted it to the chat room where a few of us former HiWired people hang out. I quote the question here:

I am not finding any other information about them going ‘belly up’. What is the source of your infirmation? (sic)

Considering I was one of the initial techs approached about the pilot program and was involved in it. I took the initial call. I was one of the initial techs hired and worked there the entire time the company was open, posted 1000+ posts on the company blog and was actually still on the phone with a customer when we closed and missed the initial message to shut down so you could say I took the last call too. I’d say I have some solid info.

However David’s question is a lot less funny when you check out google news. The first 5 days I checked every day for news of HiWired or Ctrl-Center or whatever closing and didn’t see a thing and frankly didn’t bother checking after that. But as I check today I STILL don’t see anything on the subject and the phone message as of two days ago suggests a service outage. As Limbaugh would say , zip, zero nada.

Maybe we aren’t a big enough company to matter with all the bad economic stuff going on, its pretty sad to go from the PC Mag editor’s choice to non-existence in the space of a year but you would think it would be mentioned SOMEWHERE.

I can say that the local Office Max had our product sold under their brand off the shelves by the 24th and the local Bj’s pulled it off by the 25th both are near the Unemployment office so I checked them out after I filed.

I still have no idea if the board plans on trying to salvage the name and the existing contracts, if they plan on going Indian, if they plan on selling the name to one of the contracts, if the banks owns the name or someone else. My inside info disappeared when the company did. I would think all of that was still possible, in fact I had wondered if they would simply re-organize and hire us back at a pay cut but I’ve heard nothing. Unfortunately for us but fortunately for the country we didn’t have high powered lobbyists to convince taxpayers to keep us afloat.

So I think it is pretty safe to say we are Kaput, but if anyone knows otherwise I’d be very interested.

The last normal day

Posted: December 4, 2008 by datechguy in employment, Hiwired
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Today the wife got paid, with the final check that we got from HiWired and the bi-weekly pay that we had, this will be the last week that a regular normal paycheck will arrive in the house. Next week I will be empty, the week that follows She will be paid and I will get my first unemployment check (baring disaster or success) so that might cover it as normal, but the countdown is on to the “how do we pay the bills?” days.

The good news is my oldest has only 5 more payments on his highschool and I have under a year to go on my car loan. The bad news is college looms and between this and the crash in the markets the college fund and reserve is tanked.

We will see how the countdown goes so far I’ve had one semi interview for a position at 75% of what I was making and no chance for an increase but they haven’t called back. I’m a bit worried now but I’m not going to go into full worry mode till sometime after Christmas. So we will see.

Wish me luck.

Fear and unemployment

Posted: November 30, 2008 by datechguy in Hiwired
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One of the problems when a company closes down without warning is the fear it produces.

Yesterday in the still active chat room where company members sit it was mentioned that one of our co-workers paychecks bounced.

This produced a bunch of worry since that meant that some bills would have to wait a while as Massachusetts has you wait three weeks before you can start to collect, (my first collection won’t be till 12/19).

Lucky for us there is a thing called e-mail and the person in question replied that the check in question was an old one that is even now resolved for deposit on Monday.

I have yet to hear of anyone getting a new job yet. It has only been 10 days as of this morning but it would be really nice to hear that somebody found something of comparable pay.

Anyway later this morning is the first “call in the claim” day. Sometime after mass I’ll call in to let them know I don’t have anything yet. Last time I was laid off (also when a location totally closed) it was nearly 6 months before I found something permanent, I sure hope it doesn’t take that long this time.

The story of the big Axe at HiWired

Posted: November 29, 2008 by datechguy in Hiwired
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Well There are likely a few people who are wondering what the h*** actually happened to HiWired, Control Center (Ctrl-Center), Windstream Tech Support, Comcast Tech support etc… and all the other supports that we did over at HiWired.

Being a lowly tech I don’t have all the story but I’ll give you what I can.

In terms of what our main problem is I think it was tactical. I think we tried to grow staff first in anticipation of growth rather than increase staff as needs allowed, I think our own success gave us hubris.

In terms of the end A lot of things seemed to happen while I was gone:

Our first round of layoffs took place while my wife and I were in Bermuda it cost us managers mostly.

The second round of layoffs took play on my day off that cut a fair amount of techs and staff including some really solid ones and some dear friends.

A new CEO was put over the founders and presumably he was attempting to manage us into survivability. We had solid contracts. Office Max’s Ctrl-Center being the largest, but if you had tech support through Windstream, Bj’s, and some parts of Comcast and others you were dealing with us in Boston.

It was our impression that we were good until after Christmas, personally I presumed that since our service was good, (a PC Magazine’s Editor’s choice) that they might choose to take us over directly, however last Friday in the middle of the shift we were abruptly told that the company was over and that we were all discharged, top to bottom.

I actually missed it as I was deep into a customer problem, I got an IM from a co-worker saying it was nice to have worked with me, when I asked her if she found a new job she forwarded the into to me.

To the best of my knowledge the bank owns the name now, I don’t know if they will sell it to some other company or what but since the local Bj’s and Office Max pulled the named products off I’m figuring the name’s values isn’t what it would have been a week ago, and in the end we the techs were the product sold.

Whats up for us now? Who knows? We will see.