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Chris has been in business for 27 years so he knows how to stay in business during good times and bad:
His advice keep up or increase quality, decrease quality and give some low-end options for people who can’t afford a $20 steak but can afford a $9-$12 meal.
It sounds like some business didn’t take that advice:
The manager of Don Otto’s – a recently shuttered food market in the South End – is blaming neighborhood patrons for its untimely demise, cooking up an angry message to fair-weather fans of the Tremont Street eatery.
Blaming the customer? It gets better, or worse depending on how you look at it.
“People don’t understand their purchases make a difference, and that by buying something that wasn’t exactly what you want, it gets you closer to what you want. It’s an investment.”
It’s not our job to provide you with what you want. It’s the customer’s job to buy what you don’t want to keep me in business.
And unlike Tom Kahale advice Don Otto’s believes price should be no object.
Among their customers were U.S. Rep. Barney Frank and Mayor Thomas M. Menino, who has stopped by for their locally made lasagna. But in this economy, $28-per-pound steak and $8 cartons of eggs was not a recipe for success.
The arrogance is simply astounding. That’s why Don Otto’s is out of Business and Williams is about to start its 28th year without the advantages of a major metropolitan area or customers like Tom Menino or Barney Frank.
Tom Kahale of Bagels and Kabobs on Rte 126 shows off a spread of middle eastern food at WCRN last week
a man who can keep a young business going during bad times is a man to listen to
Just got back from the airport to pick up DaWife’s nephew and his wife who flew in from Alabama to be here for his older brother’s wedding.
Since it involved a trip to the airport it also meant that a trip to Prince Pizza in Saugus was required.
Da Lunch specials are really special
It was the first time I drove there myself (usually my brother is picking me up) I was surprised to see a lunch special that included all you can eat Pizza and ziti for $5
A nice selection of Pies for the buffet
The pies available varied from Sausage, to Onion, to Plain to pepperoni to Green Pepper to Mushroom and they disappeared rapidly. It being Wednesday I was obliged to go meatless so I stuck with Plain and Onion.
I never had the Ziti or sauce here before, the Ziti was al-dente and the sauce was a good sauce but not as good as DaWife’s (after all what sauce is?) who along with my sister in law, her son and his wife were visiting Prince for the first time.
The real gem of the trip was running into the owner Steve. Since I had always come in the evening I’d never met before, he was gracious enough to give me three minutes of his time on a busy day.
One of my favorite things is something that is done well. Running a first class restaurant isn’t easy but Steve does it well. If you are coming home from the airport I strongly suggest you divert yourself up 517 Broadway, Saugus, MA and give it a shot. It’s on Route 1 South you will have to take Route 1 north and reverse direction once you pass it on the left but it’s worth it.
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