Posts Tagged ‘macbook’

Apple Strike one

Posted: October 23, 2009 by datechguy in Uncategorized
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Well we called apple today and we apparently will have to PROVE that it wasn’t accidental.

My son is 18, this is the first computer he has ever purchased, he bought it with his own money. He is active in facebook and school and has a father who blogs loudly.

With currently life expectancy he has 50+ years of computer purchases ahead of him.

We are heading to the apple store to determine if any of those future purchases will be of apple equipment and to determine if my first personal experience of Apple quality and support will convince me to steer people away from the company.

So far it’s apple 0 and Squat 1 but we will go direct to the store and see. I’ll update you in a few hours.

Well we will find out if Apple’s warrenty is worth Squat tomorrow

Posted: October 22, 2009 by datechguy in personal, tech
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I have not owned any apple machine since the mid 80, but my son when faced with the choice of a Vista machine or an Apple my kid choose the Macbook for about $1500, much more than any computer I ever picked up. He purchased the extended warrenty that boosted the cost up to $1700

Tonight my son was looking up some grades in his macbook when he finished he shut it down and closed it, no big deal. When he opened it up about 35 minutes later he found to his shock that the screen was cracked from top to bottom.

As the Apple service line is closed we will give them a ring tomorrow. The closest Apple store is in Natick so we will find out just how good the service and the Warranty is for Apple machines.

We will see if the Apple service lives up to their reputation. Either way I’ll let you know.